Social marketing offers a systematic approach to changing behavior. This presentation provides an in-depth look at the formative research, strategy, development, implementation, and evaluation phases of social marketing applied to two behaviors: (1) general population behavior in preparation for an emergency (2) uptake of influenza vaccine among health care workers. It will address the Four P's of marketing to illustrate: (1) the desired behaviors and associated benefits to the audience (Product), (2) the costs to the audience for making and not making the desired behavior (Price), (3) the place where the audience was most likely to be receptive to the intervention (Place); and (4) the promotional ("communication") aspects of the program (Promotion) including innovative partnerships. For one of these project, it will evaluate behavior change in the population.
Presenter: Robert Marshall, PhD